Support Forum
We now are hosting a support forum from our site.
Any help and questions, please just leave a comment below of what you are experiencing unfortunately. It is our pleasure to help you out. Our advices and suggestions will be given through with referring your name, that you had used when commenting. If you do not continue commenting, means that you are already okay with the game.
If you have technical problems experiencing our site’s contents, screen sharing your desktop for us to view and control is by option, if you would like to be helped through.
Questions for instance:
Crashing issues
Installation problems
Game patching
Game errors
Loading failure
Gameplay directions
Custom contents problems
…other technical issues
Feel free to leave your comment below.

hye perfectionistgal,may I ask about the .package installation method,does it works for patch 1.0v??as I already tried both ways but still it doesn’t works..hope you can help me on this problem..thanks so much~
September 6, 2011 at 8:20 AM
As you only have patch 1.0, you should follow type 1 Installation. That would give you the right direction. Below is the page you will find the installation procedure for type 1.
http://perfectionistgal.wordpress.com/2010/06/30/how-to-install-package-sims-3/
September 9, 2011 at 8:42 PM
hey
mine doesnt work..
I followed step 2..
but..
still nothing..
is the “mods” folder allcaps?
or just the ‘M’?
thanks
September 22, 2011 at 5:28 AM
hey
mine doesnt work..
I followed step 2..
but..
still nothing..
is the “mods” folder allcaps?
or just the ‘M’?
the sims3/mods/package folder contains both .cfg and .package..
thanks
September 22, 2011 at 5:30 AM
It should be “Mods”, without the “”. Putting on all caps is definitely won’t get you into a right direction. Along, you should do the same to the package folder, which is “Packages”. You should have put an ‘s’ at the end there. About .cfg and .package. You should redownload a new one, if the .cfg as you believe is corrupted. The redownload is on the page, you can follow it on the link I have already provided in the second post here. .package files always goes to the package folder and no where else.
October 5, 2011 at 8:41 PM
I am having a lot of problems with the mod. Can you help me? I have lots of friendes who could use the mod.
October 11, 2011 at 6:19 AM
You aren’t specifying your problems with the mod, at least of what kind.
October 11, 2011 at 2:30 PM
Okey…I’m new here…and you have a lot of great stuff that I would like to add to my game so please inform me how to request items? thanx a lot
October 13, 2011 at 10:46 PM
Requests are down at an undecided period. There are new packs to download occasionally. Subscribe to this site for updates that interests you.
October 14, 2011 at 1:15 AM
where i can get .package ?
October 16, 2011 at 4:02 PM
.packages aren’t official file formats. They are often by custom contents fan creators who makes .packages that consists of almost everything (e.g. objects, mods) you can think of. So, you can get these type of contents from unofficial fan sites.
October 17, 2011 at 12:29 AM
Hi, I’m new here and I have a problem.
I tried both ways of installing and still my .package is not in game. I have named them correctly and placed them in the right places ( I think ) but still nothing.
This is what I have done ( This is me trying to follow Type 2) :
I found the Sims 3 folder in MyDocs/ Electronic Arts/ Sims 3.
I then made a New Folder and named it Mods, inside Mods I made another new folder and named it Packages and then placed the .package file I wanted into the Packages folder.
I then downloaded the Resource.cfg file and put that in the Mods folder.
Is there something I have missed ?
October 21, 2011 at 10:15 AM
Hello Natalie
Thank you for telling your trouble with the package files in details.
As you are new here, we are glad that you come and join this site. We would like to give you a warm welcome and that you enjoy staying at this place.
About the problem with the installation, you should stick to the second type of installation where you put the files in your document directory. It is by far the best option that the game would read at least 90% of the contents in your folders. With type 1 as mentioned on the article, is an outdated version and the possibility of reading contents is lower or would not be even usable depending on the patch version of the game.
Right now, following type 2 of what you have done is right. You have done right with all the steps you have mentioned. Just be careful about the resource.cfg file and the caches that might not been cleared out yet from your last visit to the game. With the resource.cfg file, make sure it is only placed in the Mods folder of the documents directory. Not in the Sims 3 nor Packages folder. If not currently, although has done it in the past, you should have try to clear caches first and see if it works, if not, put another comment here again and tell me what you have done.
Love, Perfectionist Gal.
October 21, 2011 at 1:56 PM
Hello Perfectionist Gal. I have been following the instructions in installing the .package files but it seems that my game is not “friendly” with it. I love the .packages stuffs here but I cannot enjoy these blessings since my game doesn’t want to install .package files. I have ambitions, WA, and Late Night as expansions. is there any way that I can use the .packages files? By the way, the game has CC, most of it came from here, specifically NewSea’s hairstyles. and so far, those are the only ones that work. Please help me. Tank you in advance
-purrple
October 23, 2011 at 3:47 PM
Hello purpledaydreams
Thank you for contacting us at the support forum!
To me, it sounds like your game isn’t working improperly. You said your game is able to read Newsea’s hair contents, all of this artist’s contents ends with .package format. This means that your game is able to read the .package files. You may have put the .package files at the right folders, and without knowing where you are placing it, there are two different locations in placing your CC files. If you are placing it at C drive and not Documents, that would be a problem, since you have EPs installed and patches updated. C drive is no longer a good place for the game to read, because it will not read the entire library that you have.
If you are placing it in the right directory at the documents folder at first place, what you need to check is to see whether the files you are placing it into are bad and corrupted files. You can check it by using the Sims 3 dashboard program download at MTS.
If there is any other problem you are still facing, please do tell what you had done – e.g. .package files location, the name of the files, what you have done before testing the contents to the game.
Love, PG.
October 23, 2011 at 5:40 PM
Hi again,
Thanks for replaying back I shall stick with the Type 2 installation but I don’t know where the caches are or what caches should I delete from my last gameplay.
P.S. I did check and I only have the Resource.cfg in the Mods folder.
October 24, 2011 at 5:00 AM
OH I have great news!
Everything is working now!
The reason it wasn’t working before was because I was using another Resource.cfg file before I started using the one on your site. (This was for other .package files not from here)
I thought because I was using .packages files from your site I needed to use your Resource.cfg but for some reason that wasn’t the case. I switched back to the Resource.cfg I was using before and now everything is working.
Thanks for your help and I hope this helps you =)
October 24, 2011 at 8:17 AM
Glad to hear you are seeing your contents in the game, it is our pleasure to help.
October 24, 2011 at 3:49 PM
Thank you so much for responding to me. I am so glad and at the same time very impressed in how fast you respond in order to help us. By the way, I created a sample screenshot of the file I was talking about. I posted it on my blog, here’s a quick link for if. Thaks a lot for spending some time in order to help me.
http://purrpledaydreams.wordpress.com/2011/10/24/screenshot-for-pg/
October 24, 2011 at 11:43 PM
Hello purpledaydreams
Glad to know that you have solved the custom contents. You are welcome to ask any further help in the future. The screenshot shows the hairstyles are in sims3pack format, I thought all of them are packaged files. Anyway, one thing I do notice is that your game could only read sims3pack format files, is that right? If so, you should manage package folder location correctly in order for the whole collection of Newsea’s hairstyles to show in your game, since there are .package files indeed. Maybe you especially love Newsea’s hairstyles? Looks like it!
Love, PG.
October 25, 2011 at 3:02 PM
Alright here’s the thing. I have the most up to date version of the game. Including pets. So I grabbed Awesome 124. I set my config file and downloaded it. I put both in the .packages file, and I deleted Script Cache Package. But when I start the game I get a message saying It looks like you have installed an unofficial game modification that does not match your current version of The Sims 3. It says I need to get up to date versions of my modifications. Then asks me to quit.
Now, your other Mod worked fine. In fact, it’s awesome
October 26, 2011 at 10:25 PM
Hello Mistoffelees
You said you have put both in the .package file, and then what did you do? Place it in your package folder, right? Where have you placed those files, you haven’t mentioned them here. When it says it is an unofficial game modification when you start the game, I guess it is better to leave the game, since it will somehow crash in the middle of the gameplay and not really sure about which occasion. Anyway, I should say that the 124 awesomemod isn’t working for some and some could however. Since apparently the patch isn’t as stable as the one without 124. Have you tried the plain awesomemod without the 124? Although, I think even if you have tried, it wouldn’t work well either as you have the latest patch and EP.
Thank you..you mean the master controller mod? To me personally, I like using this more than the one you’re talking about.
Love, PG.
October 27, 2011 at 1:15 PM
No I did not try the basic Awesome, I figured it wouldn’t work either. I placed the files in
My documents/Electronic Arts/ TS3/Mods/Packages. Was wandering, should I have put it in the other mods directory in the main game directory? C:/Program Files (x86)/Electronic Arts/ TS3/ Mods/ Packages instead?
Oh and I placed the new Resources.cfg file in the Mods folder in my Documents/Electronic Arts/ TS3/ Mods. I have a separate one in Packages folder as well. So in case any of that could pertain to the problem.
October 27, 2011 at 7:11 PM
hello again!
I was just going to ask, can the CC and .package files work together at the same time? Thanks!
October 29, 2011 at 12:25 AM
@purpledaydreams
CC is custom contents, it could be either packed in .package or .sims3pack format. .package files are CC files.
October 29, 2011 at 12:39 PM
@Mistoffelees
When speaking of directories, it is best not to use short form to present. TS3 named as it is, or The Sims 3? About placing through program files isn’t a way to work it out, as I have said, you have the latest EPs, and you don’t need to think of this directory, since it will only read about 50 percent of your content library.
If you only did placed two resource.cfg files, one in mods and packages, that should be alright. Have you tested the game right after? If you did and it appears not to be working, esp. the message about unofficial game modification, I guess the awesome 124 one may not be good for your game.
October 29, 2011 at 12:46 PM
oh. sorry let me rephrase that. What I mean is, can the .sims3pack and .package files work together if they are both installed?
October 29, 2011 at 1:57 PM
Sure it is.
October 29, 2011 at 2:00 PM
Hello again! I have a good news. I don’t know what happened but my .package files are now working!!! I used type 2 installation of it last Thursday! Now I can use other artists’ creations now
thanks for the help and support!!!!
MORE POWER!
October 31, 2011 at 6:53 PM
I was wondering, every link to mediafire says: Authentication Required
Please complete the form below to download this file.
There’s no form below the link as it say. What happened? Thanks!
October 31, 2011 at 7:03 PM
Hello purpledaydreams
Glad that type 2 installation solved your problem. Now please stick to putting all your CCs to your documents directory, it would be a safe location from now and then.
I do not believe every link would do so, since there would never be this kind of things happening, nor would there be passwords required ever. About the authentication required, can you give the links that you were mentioning about, thanks!
Love, PG.
November 4, 2011 at 6:18 PM
Love this website, keep up the good work
November 8, 2011 at 8:15 AM
Thank you very much for your encouragement! Happy simming to you
November 8, 2011 at 3:37 PM
xD
February 4, 2012 at 10:21 PM
i do everything and nothing happens…i install debug enabled and master controller and nothing
February 19, 2012 at 10:14 AM
Please describe your problem in more detailed information, what you provided did not give any useful information that is worthy to analysis.
February 19, 2012 at 11:33 AM
I have done all of the steps above, but i just had a question as to where i should put the .package. I downloaded the resource file and put it into the documents>EA>SIMS3>Mods, and so should i also put the .package into the Documents>EA>TheSims>Mods>Packages or should it be in (C:)>ProgramFiles(x86)>ElectronicArts>TheSims3>Mods>Packages ..??
February 28, 2012 at 10:47 AM
You should place it in My Document’s Sims 3 folder.
February 28, 2012 at 4:02 PM
Alright, so i placed the .pacakges file in the sims3>mods>packages folder and the resource file in the sims3>mods folder, both files in the documents>electronics arts folder and it is still not working. i also deleted all of the caches in the world, thumbnail and sims 3 folders so i dont really know what else i can do. Thank you so much by the way for the speedy response! i really appreciate it!
also, i have a few expansion packs so im not sure if that would make a difference as to where i should put the files.
February 28, 2012 at 5:13 PM
What .package content are you trying to install? You should also try Sims 3 Dashboard at MTS to check out which file may cause your game not showing up the contents properly. You don’t want to miss this out, right? It could be a possibility.
Also, which expansion are you up to?
February 29, 2012 at 3:26 PM
Im up to pets, and im trying to install mastercontrol, it sounds amazing. what is sims 3 dashboard at mts?
March 1, 2012 at 9:44 AM
It helps you identify issues with the game relating to custom contents. If you’re to pets, you should use the second latest one, below there’s version number and you can always refer to that.
March 1, 2012 at 4:17 PM
Hello I’m just new here I clicked a link from youtube the place where you can download mods so here. I clicked the Sims 3 Debug Enabler I’m so confused on what should I click. Should I click the part, Want to have mods like that? Click HERE. or Download this mod for the custom poses, animation heck and anything you can imagine.
Sims 3 Debug Enabler
Well I’m after about the mods,the animation poses and more.
April 17, 2012 at 10:53 PM
Which link or specific page you were having trouble with?
April 18, 2012 at 4:04 PM
I wish you a good day:
I have problems with language, do not speak English, this is the reason I do not know how to access this custom objects.
I try to download the Tokyo Bedroom and not that I do or how to get it, all because I do not speak English.
Please help me please. I am willing to follow the instructions but please help.
Thank you.
April 20, 2012 at 4:26 AM
Thank you, hope you too. Can you give me the direct link?
April 20, 2012 at 9:23 PM
Greetings Perfectionist Gal:
If your answer is for me I send my email address
jinfantes75@hotmail.com
Thank you in heart if he can help order to access this custom object to this.
Or tell me I should do to get to download it.
My most sincere thanks.
http://perfectionistgal.wordpress.com/2011/08/30/tsr-murano-ts2-tokyo-bedroom/#more-9684
April 21, 2012 at 9:09 AM
Thank you for your kind words. It is more convenience to discuss it here. Uploaded just for you because of that. Anyway, have fun! Download it through the link below.
http://www.mediafire.com/?bttdpfmq8tn9kg5
April 21, 2012 at 2:01 PM
Greetings Perfectionist Gal:
Thanks, gave me great joy. The bedroom I stayed in the house very nice I’m building. I think the Murano custom furniture have their own style.
Thanks again.
Infantes75
April 22, 2012 at 11:03 AM
My pleasure. Glad to know you enjoyed it.
April 22, 2012 at 1:08 PM
hello Perfectionist Gal:
I have very little time with the Sims 2 Pets installed and I’m building a house that will once a particular pet a dog, as I have the real life.
Murano custom furniture look great and dal look of elegance to the homes of the sims.
I put the bathroom Solar Bathroom, and I see no way to go.
Tell me to do.
Regards
April 26, 2012 at 7:33 AM
Sorry, I don’t get what you mean. Can you explain a little clearer? Thanks.
April 26, 2012 at 3:59 PM
Understandably, I do not speak English and are write messages through the google translator.
Just want to tell me debeo to download personalized content,
http://perfectionistgal.wordpress.com/2011/08/30/tsr-murano-ts2-solar-bathroom/
April 26, 2012 at 9:07 PM
As I’m also very interested and trying to access personalized content:
http://perfectionistgal.wordpress.com/2011/08/30/tsr-murano-ts2-mono-kitchen/
Ya expresé que me apasionan los contenidos personalizados de Murano.
Saludos y gracias por responder a mis preguntas
April 26, 2012 at 9:28 PM
I find it impossible to login Collection TSR despite having registered and if necessary TSR register to access personalized content:
http://perfectionistgal.wordpress.com/category/tsr-collection/
Therefore my question is: you must be registered in TSR?
April 26, 2012 at 9:41 PM
No, you can download TSR contents without going through the original site. Did you meant you want to download the above two content links?
April 27, 2012 at 6:26 PM
Thank you for attending my notes, of course I want to download personalized content.
For this reason I beg you send me a link or address to download it.
Sorry I can not speak English to talk to you with more fluency, as well as his effort to understand.
For this reason, thanks ahead.
http://perfectionistgal.wordpress.com/2011/08/30/tsr-murano-ts2-mono-kitchen/
http://perfectionistgal.wordpress.com/2011/08/30/tsr-murano-ts2-solar-bathroom/
April 27, 2012 at 8:36 PM
Here are the two files you are looking for. Have fun.
Mono Kitchen
http://www.mediafire.com/?9253vndud43clvm
Solar Bathroom
http://www.mediafire.com/?i98w4suozye13ca
April 29, 2012 at 3:51 PM
Thank you so much, it gives me great joy and I am inpaciente to see how this content is custom in the house I’m building.
Thanks again: Infantes75
April 29, 2012 at 9:08 PM
You’re welcome!
April 30, 2012 at 4:22 PM
Hello that such:
Please if possible let me download the lamps
TSR DOT TS3 Hills Garden Lamp Set
Thank you in advance, especially for the patience they have with me as I write through google translator.
I wish you a preguinta: Where I can put the pictures of the homes built in the Sims 2, are very nice and I like to show them to the WordPress forum-
Greetings and wish you a day full of emotions.
May 13, 2012 at 8:01 AM
Actually it has already been posted for download: http://perfectionistgal.wordpress.com/2011/10/09/hause-of-perfectionist-gal-–-9102011/
Have a nice day!
May 19, 2012 at 3:48 PM